Meet the ConnectWell team
Quick Summary
- Lives Lived Well clinicians, peer workers, IT and design staff all work together to bring the ConnectWell portal to you.
- Meet a few of our ConnectWell team members – Kate, Georgia, and Xan – and find out more about how they’re helping you get better access to tools for your health and wellbeing.
Kate, Digital Peer Support Worker
Kate began her career in lived experience in 2011, sparking her passion for advocating for person-centred recovery anchored in mutuality, shared learning, and growth.
She joined Lives Lived Well in 2023, working in peer support at NSW's Dianella Cottage service. Kate moved into the ConnectWell team in late 2024 and describes her role as one that focuses on helping clients to navigate the online support space.
“Consider me your ConnectWell cheerleader! I’m here to help you navigate the platform and get the most out of your experience,” Kate says.
Georgia, Clinical Research and Program Content Lead
Georgia has worked in various roles at Lives Lived Well, including in treatment delivery, program development, and research. She joined the ConnectWell team in early 2026 and brings over 10 years' experience across gambling, alcohol and other drug, and mental health services.
Georgia's role within ConnectWell is to support the wider team by translating research and clinical evidence into practical content that reflects the needs of both clients and clinicians.
"ConnectWell offers genuine collaboration between clinical, digital, and lived-experience perspectives," she says.
Xan, Digital Counsellor Case Manager
Prior to joining the ConnectWell team, Xan supported many of our clients in-person at our regional Lives Lived Well offices.
"I worked together with individuals in supporting them to make positive changes in their lives to improve their mental health and relationship with alcohol and other drug use,” Xan says.
Within the ConnectWell team, Xan provides personalised alternatives to traditional face-to-face counselling and treatment. This could be treatment via phone, video, or through messaging – whatever enables you to experience non-judgmental care in a flexible setting.
“Part of my role is to explore new approaches, tools, and features to continually improve ConnectWell so that we can best meet your needs and preferences,” she says.
Xan’s passionate about harm reduction and advocacy in reducing stigma, discrimination, and barriers to accessing care and treatment. She notes that ConnectWell is an ideal program to reduce these barriers, and enable people to get support whenever they need it.
“You have the autonomy to choose how much you want to use ConnectWell and when—it puts you in the driver’s seat of your wellbeing and recovery from the start," she says.
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