After Hours Support Lines
Quick Summary
Whilst ConnectWell is accessible all the time, our people work during business hours. Sometimes you may need to speak to a real person when we’re not available, so here is a list of services that offer access to phone or chat support during those times:
Lifeline
Call: 13 11 14
Text: 0477 13 11 14
Chat: https://www.lifeline.org.au/crisis-chat/
Lifeline is a national charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services.
Suicide Call Back Service
Call: 1300 659 467
Chat: https://www.suicidecallbackservice.org.au/phone-and-online-counselling/
Suicide Call Back Service is a national 24/7 telehealth provider that offers free professional phone and online counselling for people living in Australia.
SONIA
Sonia is our AI Chatbot who you can access 24/7. This service can support you to use CBT strategies, and will prompt you to reach out to a real person if you are in crisis.
13YARN
Call: 13 92 76
13YARN is available 24/7 for you to yarn to someone safe when you’re feeling worried or no good. It is run by Aboriginal & Torres Strait Islander Crisis Supporters.
Beyond Blue
Call: 1300 224 636
Chat: https://www.beyondblue.org.au/get-support/talk-to-a-counsellor
Beyond Blue has 24/7 call and online chat support for people experiencing emotional distress or supporting someone who is.
Open Arms
Call: 1800 011 046
Open Arms was founded by Vietnam Veterans and now provides support for all veterans and their families. They are available to call 24/7.
QLife
Call: 1800 184 527
Chat: https://qlife.org.au/resources/chat
QLife provides anonymous and free LGBTIQ+ peer support and referral for people in Australia wanting to talk about sexuality, gender, bodies, feelings or relationships. The peer support phone line and web chat are available 3pm to midnight, every day.
Kids Helpline
Call: 1800 551 800
Chat: https://kidshelpline.com.au/get-help/webchat-counselling
Kids Helpline is a free and confidential 24/7 phone and online chat counselling service for kids, teens, young people, and the adults who care about them.
ADIS
Call: 1800 177 833
Chat: https://adis.health.qld.gov.au/adis-web-chat
24/7 support for people in Queensland with alcohol and other drug concerns. They provide support over the phone and on chat to give you information, counselling or advice on substance use and the related challenges.
1800RESPECT
Call: 1800 737 732
Text: HELLO to 0458 737 732
Chat: https://www.1800respect.org.au/
1800RESPECT is the national domestic, family and sexual violence counselling, information and support service. They are available 24/7 to everyone impacted by domestic and family violence.
Ask Izzy
Website: askizzy.org.au
Find the help you need, now and nearby. Search over 450,000 support services.
Roses in the Ocean
Call: 1800 77 PEER (1800 777 337)
The Peer CARE Companion Warmline is a suicide prevention call-back service providing a safe place to connect with others with a similar lived experience for a chat, in a shared space of compassion, understanding and respect. It is not a crisis line. To use the warmline call the number listed, leave a message, and a Peer will call you back within 48 hours.
Brother to Brother
Call: (03) 8456 3044
The Brother to Brother crisis line provides phone support for Aboriginal men who need someone to talk to about relationship issues, family violence, parenting, drug and alcohol issues, or who are struggling to cope for other reasons. The line is staffed 24/7 by Aboriginal men, including Elders, who have a lived experience in the issues that the line offers support for.
MensLine
Call: 1300 789 978
MensLine Australia is a free telephone and online counselling service offering support for Australian men anywhere, anytime.